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Hamilton Spectator
Wondering
About a Phone Bill to Tuvalu? (continued)
"Bell
Canada, as the largest telecommunication company in Canada,
was uniquely positioned to monitor, become aware of, investigate
and take proactive steps to prevent such fraudulent schemes,"
the statement said. Allegations in a statement of claim
have not been proven in court.
Thompson
says numerous people have contacted his law office saying
they were victims of modem hijacking, also known as internet
dumping. The victims, came forward because they had
heard Thompson was involved in a different class action law
suit against Bell Canada.
A
spokesperson from Bell Canada said the company would not comment
on the class action suit.
But
Nathalie Moreau, Bell's associate director of media relations,
said it is the telecommunications company's policy to charge
the customer based on the lowest rate on the date of the call.
"We
consider that the customer is responsible in these situations,"
she said.
But
as of Aug 1, Bell will start blocking calls to the six most
popular destinations: Sao Tome and Principe, Nauru, Guinea-Bissau,
Tuvalu, Tokelau and Cook Islands.
"There
is no magical solution," said Moreau. "Typically,
what happens in these cases is they will simply move to another
location."
Moreau said people
need to be internet savvy to avoid being victimized.
The problem happens to dial up connections users using sites
that show a popup message that might ask if the surfer wants
to continue viewing the site or download some kind of prize,
gift or gimmick.
Continue
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